Global packers and movers
Goods not received
- 06-30-2009
- 106
Complaint: I booked independent vehicle for my luggage from PUNE to
> > Chandigarh along with loading/unloading, packing & transportation. I
> > was promised that independent vehicle will go from my place and
> > accordingly goods were loaded in truck no. HR39A9066 from Pune with my
> > lock on it. on 31st March, 09. Driver was Sanjay (mobile no. 09375471971).
> > Without my permission the packers M/S global broke open the lock on 31st
> > night at Pune itself and shifted all the goods to some container sharing
> > with cars. Then they did something enroute and on 7th April after long
> > follow up they sent my goods at Chandigarh in open truck (although it was
> > promised that goods will reach before 4th). Lots of damages and many
> > cartons are missing. At Pune Rs 900 was charged for insurance (receipt
> > with me) but no insurance cover was given to me. I understand they have
> > not made any insurance at all. As per rules they are supposed to make
> > insurance worth Rs 2, 30, 000. The value they got declared in the receipt
> > was also very minimal which is not true value of goods. Now they are not
> > attending to my phone calls also. Tried their delhi branch, they are also
> > not doing anything. (talked to sajan & satish at Delhi). Even in the
> > document that driver brought at chandigarh, its written that sofa set is
> > short (not there)
> > Consequences : 1. Full sofa set missing.
> > 2. Two cartons of crockery missing.
> > 3. One carton of clothes missing.
> > 4. Fake money charged by Global packers for insurance which they cannot as
> > they do not have any insurance license nor they took any policy.
> > 5. Broken dinning table / book rack.
> > 6. Goods reached late. Now No response at all about remaining goods.
> > 7. False commitment / cheating and charging for independednt vehicle but
> > later on sending it by transportation.
> > 8. Lots of Mental torchure
> >
> >
> >
>
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Company: Global packers and movers
Country: India