Go Air
Efund

On 30th of September I tried to book my seat on Go Air flight from Srinagar to Delhi for 1st October which was not successful due to some problem in the network. I tried as many as four times but every time I got failed, hence no PNR was generated. Next day on 1st October I went to Airport and purchased a ticket in Kingfisher Airlines and traveled on the same day.

After few weeks I got the credit card bill from my banker, the statement shows that I have been charged by Go Air on account of ticket from Srinagar to Delhi, which was not generated at all surprising that each time I tried to book it got failed and I was charged four times e; 6554 x 4 = 26, 216/=. I would like to mention that a single person can travel in one day on a given sector four times in just one flight. Then I contacted my bank and brought it in their notice (by written document) and amount of Rs. 26, 216/= was refunded to me.

I again got the bill on 20th December stating that Rs. 26, 216/= has been charged by Go Air on account of tickets which I never purchased. Had have I purchased then I surely would have traveled which can be ascertained from Go Air flight records. This is a serious lap and warrants quick action from your side.

Kindly look into the matter and bill raised is withdrawn at the earliest failing which I shall be constrained to take the matter in consumers forum.

Please note that I tried to book the seat but no PNR was generated. So hence I did not travel by GO Air flight.

Thanking you,

Dr. Baldev Singh Wazir

Professor & Head

Department of Urology

SKIMS, Srinagar.

(33 A Gogji Bagh Srinagar Kashmir-190008).

Ph. No. 09419019393

Credit card No. 5240980000025082

Company: Go Air
Country: India

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