Godrej EON Refrigerator
Compressor out of order within 5 months from date of purchase

Sir,

I am Kaushik Nag of 2 Sarat Chatterjee Road, PO Nabagram, District Hooghly, Pincode 712246. I have purchased a Godrej EON Frost Free Refrigerator 243 Litre in the month of december. Only within a span of 5 months the refrigerator has gone out of order and the Godrej technician told that they will replace the compressor as the problem lies with the compressor.

I had contacted the company and Great Eastern Trading company who spold it to me for replacement of the complete unit. But they refused. It is very strange that such a big company is making so sub standard quality refrigerator that the unit becomes faulty within a few months and then they refuse to replace it. It is not sure that they will be giving a new compressor also. They may even give an used compressor as spare. They are also not sure when they will replace it. They will only do it if the compressor is available in the stock.

In this hot summer I as the customer is suffering after spending Rs.1- for buying this sub standard quality product. Godrej people are equally reluctant in giving proper service. They are cheating people by selling sub standard products without proper quality check. Both Godrej & Boyce Co Ltd anf Great Eastern Trading Company should be answerable for this.

Company: Godrej EON Refrigerator
Country: India

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