Godrej Refrigerator
Noncooling

I have bought double door GFE 28 D Godrej refrigerator on 7.11.07.Since 2 mths there is non cooling.

1.After coomplaining the technician on ist visit found compressor defective which was subsequently replaced & paid for the default

2.subsequently, again the problem started 2 days later. on 2nd visit technician did something without explaining what was the default.

3.Problem still persisted & on 3rd visit capacitor was found to be defective & hence we were asked to pay for new one like one. It took lot of trouble on our part to make them understand that they had failed to fix the problem & hence it was wrong to ask us for further payment without any guarantee of future success.

4.Still after tall claims made by them problem started 2 days later with no cooling taking place at all even when capacitor was replaced

5.Even then things did not change & on 4th visit timer was found defective & we were asked to pay for new one. SERVICE ORDER NO. IS 903357

This time we said we have had enough & we contacted the manager of delhi branch. But the response from customer care of godrej has been appalling to say the least. We don't know if reputed firm like godrej behaves this way then what should a customer do.

MY address

HOUSE NO.1465, SECTOR7 EXTN,

GURGAON, HARYANA

CONTACT NO. 0124 2306258, 09871041902

Company: Godrej Refrigerator
Country: India

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