Godrej Refrigerators
Fridge not working
- 05-15-2008
- 171
WE PURCHASED A GODREJ FRIDGE MODEL 430 ON 11/11/06 AND ENTERED INTO AN ASC TILL 11/11. IN THE SUMMER MONTHS OF 2007 THE FRIDGE STOPPED COOLING AND AFTER REPEATED CALLS TO YOUR SERVICE CENTRE THE FRIDGE WAS PUT RIGHT AFTER NEARLY 2 MONTHS. NOW IN 2008 AT THE PEAK OF SUMMER, THE COOLING HAS STOPPED AGAIN AND THE IS NO ICE BEING FORMED IN THE FREEZER AND THE FRUITS AND VEGETABLES DO NOT STAY COLD. THE SERVICE ENGINEER VISITED OUR RESIDENCE AND TO OUR UTTER SURPRISE AND HORROR ATTRIBUTED THE PROBLEM TO A STICKY SEAL. THIS IS ABSOLUTELY NOT TRUE AND WE FEEL THIS WAS A EXCUSE TO CHARGE US MONEY .
WE ARE ABSOLUTELY DISGRUNTLED WITH THE SERVICE BEING PROVIDED AND WANT THAT THE FRIDGE SHOULD BE RECTIFIED IMMEDIATELY.
Company: Godrej Refrigerators
Country: India