Godrej/washing machine
Poor service against AMC
- 06-13-2009
- 148
Dear sir,
This is to bring to your kind notice that AMC in connection with washing machine, model GDS 800, Serial no-00592 was entered on 18th April for three years, AMC no-1048322, salesman code-851837, M Laeeq.
On 29th March I had made a complaint about improper functioning of wash tub Timmer, Complaint no-756837, dt 29-03. A person attended for the same on 30-03 & enquired the machine and told that the timer will be replaced on next day. He came on 31-03 with Timmer but was unable to fit/replace the same. He was struglling with the machine & he had open the top pannel of the machine comprising of Timmers etc and took away along with a xerox copy of AMC with he assurence that the same will be rectified and fitted on next day. But the man did not turn up yet despite making several reminders on ur customer care no-1800 22 5511 by me.
Its great pity that the company like Godrej is doing such things that I have not imagined even in my dream.''
No further action has been taken by the company yet in the matter inspite of several reminders on ur customer care no-1800 22 5511 .
Some how the wash timer &wash selector was replaced on 11th of April but the wash selector could not last for more than a week. In this regard I made a complaint at your local service centre Lucknow ph. no 6533414 but the same was not rectified upto 20th of May. Again I made a complaint on customer care no-1800 22 5511 for the same, Complaint no-768937, dt 20-05, But the same was not attended till-date.
No action has been taken in the matter by the company yet inspite of several reminders on ur customer care no-1800 22 5511 as well as at your local service centre Lucknow's ph. no 6533414 .
It is once again requested to look into the matter positively and resolve the problem at the earliest so that I can still believe in Godrej.
thanks,
Unfortunate Godrej customer
Brajesh Mishra,
C-110, Sector-K,
Aliganj, Lucknow-226024
mob-9450024738
Company: Godrej/washing machine
Country: India