Godrej washing machine
No service yet for a reported fault in spite of signing an AMC

I have taken a one year AMC for my Godrej Washing Machine. I lodged a complain (No. 928209) on 22/06/09 at 10:30 AM for servicing of my W/M. For last 4 days I have called to check the status. Everytime I was told that today it will be done. Nobody has attended it and neither I received any call as to why it is not being done or when it will be actually done. I am now sincerely repenting signing the AMC. This is absolutely ridiculous way of giving service to customer particularly in today's competitive consumer durables market. I have been buying Godrej products for so many years. But now next time wnen I want to buy an AC or exchange my fridge, I need to have second thoughts.

Company: Godrej washing machine
Country: India

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