Godrej/Windows AC
Malfunctioning of AC and no repair by Company

I had bought A/C with the following specifications

Make: Godrej

Model: GWC 18G5 WHM

Date of Purchase: 10th May’2008

and from the following shop

The Rhythm House

B-1/35/36

Sector – 18,

Noida – 201301,

UP

The said A/C started giving problems from the month of June’2008 itself ranging from panel malfunctioning to remote malfunctioning and after my repeatedly verbal communication, panel was replaced once but again it started giving problems and I again repeatedly complained about it but nothing was done in this regard. I complained about it on 21st Jan’2009 also and complain was logged and SMS sent to me confirming the logging of complaint but no satisfactory response was given to me. I then made a written complaint on 23rd April'2009 and the service people came and they took my remote by saying that panel is not in sync with the remote and promised to come back by end of April but till today no body has turned up. I then sent a legal notice both the shop as well as Godrej Company but they turned blind eye to it to.

I am left with the last option of filing my complaint in the consumer forum.

Thank you,

Vikas Sharma

Company: Godrej/Windows AC
Country: India

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