Good Life Program - ABN AMRO BANK
I have been cheated by Good Life program of ABN AMRO BANK

Dear Sir,

I am a ABN AMRO Credit Card customer. I had opted for the Good Life program of ABN AMRO for my Honeymoon. I had informed the marketing person about my requirement. The marketing person had informed me that the welcome kit gets delivered usually within 2 weeks & it is surely delivered within 5 weeks. He also told me that in case what he told me does not match my requirement then I can get a full refund of my money. But I have receivd the Welcome kit after approx a month & a half & that too the kit was open. We requested the courier guy to wait while I call Good Life number but i was on hold for quiet long & the courier guy could not wait for so long. Hence for the security of my account I did not accept the parcel. Then it was too late to plan my travel. I then requested them to cancel the Goodlife program & requested them to refund the full amount I have paid but they refuse to do so bluntly. Also the representatives spoke to my in a very rude manner. I have also requested them to provide me the recording of the marketing representative & the customer care repersentative but they have refused to so. I have called them on number of occasions but they have been very rude & denied me of reversal.

I had also contacted the ABN AMRO bank but they are not ready to take the ownership of their Goodlife Program. I had purchased this offer only because it was mentioned that it is "Goodlife program of ABN AMRO" the marketing representatives also pitch using the words "We are calling from ABN AMRO BANK".

Kindly assist us on this matter.

Company: Good Life Program - ABN AMRO BANK
Country: India

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