Government of India
Compalint against rajesh calling from 0120 41400000

Hi,

I am enclosing a cheque of Rs 1000/ of ICICI bank towards payment as received by a facsimile copy of the duplicate statement on 23 Nov 09, when i returned back from outstation.

I have been banking with HDFC bank for almost a decade. During one of my visits to your branch I was literally hounded by your marketing executives in forcing me to get a HDFC bank credit card along with an add on card. I did succumb to the request however in the last five to six years I have made no transaction on the same.

I got a call a few days back while out of station that there was a pending payment of Rs 1000/. I conveyed to the executive that since I was not aware, do send me a fascimile copy of the same and I would do the needful.

On 26 Nov 09 at 1053h, I received a threatening and an unprofessional call from Rajesh, while I was in the midst of treating my family for swine flu.

I told him that it would not be possible to discuss at this moment, but would make sure that the payment due would be dropped in the drop in box at the earliest. He continued with the arrogant behaviour and argumentative conversation for which I had no time at that moment. He was literally shouting on the line which eventually I had to disconnect.

Anyways, I understand as a professional you have a number of methods of updating the address along with the e mail id, in case there has been a change of address. I have never received any intimation of this particular transaction either through e mail or otherwise.

I am making the requisite payment of Rs 1000/ on the basis of the fascimile i received from HDFC, and further request that this credit card be cancelled as I have no intention of using it and there after getting abused by your misbehaved executives.

I do hope that the company would put in some effort to train the executive to be more polite and

sensitive and thus evolve culturally.

At the end as we end our relationship, I would like you to believe that I am a conscious citizen and would have paid up the dues well before the due dates.

Wishing HDFC credit cards the very best for the future.

(I have lodged this complaint on line as well as forwarding a copy along with the cheque for your necessary action.)

Thanking you

Vishal Nigam

Company: Government of India
Country: India

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