G.S.Enterprises/Gas Agencies
Poor Service of Gas

I HAVE MADE AN BOOKING WITH HP DEALER OF OUR AREA M/S G.S.Enterprises, DEALER FOR HP GAS VISHWAS NAGAR, DELHI-32. AS PER THE RULES WE HAVE TO TO DO THE BOOKING AFTER 25 DAYS OF THE PREVIOUS BOOKING AND WE WILL RECIEVE THE CYLINDER IN 2-3 DAYS BUT EVEN AFTER 40 DAYS AFTER BOOKING WE HAVE NOT RECIEVED THE CYLINDERS. THIS IS NOT THE FIRST INSTANCE THAT IT HAS HAPPENED WE HAVE ALREADY FACED PROBLEMS MANY A TIMES AND HAVE ALSO MADE COMPLAINTS TO THE HO GAS OFFICE AT VISHWAS NAGAR, DELHI . WE RECIEVE PROMPT SERVICE ONCE WE MAKE A COMPLAINT. BUT IT IS NOT POSSIBLE TO MAKE A COMPALINT EVERY TIME SOON AFTER WE MAKE BOOKINGS WITH OUR DEALER EACH AND EVERY TIME. I DONT UNDERSTAND WHY HP IS NOT LOOKING INTO THIS MATTER SERIOUSLY AND NOT TAKING ANY STRINGENT ACTIONS AGAINST THE DEALER. EVERY TIME WE CALL OUR DEALER HE SAYS THAT HE IS OUT OF STOCK OR THE STOCK ARE NOT RECIEVED AND WE HAVE MORE DEMAND THAN SUPPLY. WHAT HP IS DOING???

Company: G.S.Enterprises/Gas Agencies
Country: India

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