GTPL Broadband Service
Complaint About My Broadband connecation

Respected Authorities,

I Myself (Bhargav. R.Thakkar) is lodging this complaint regarding to my broadband connection. I am using the connection of GTPL Broadband Private Ltd. since last 9 months. And there is not even a single day when i haven't faced the problem in the service. Its frequent that it shows the error 815 every 2 days and connection stops working for 2 to 3 days in a week. Morever, They have the chargeable customer care service. And the contactpersons are never available at once we call them. And accoring to me i have visited this site before and i have seen lots of complaints for the same poor service of GTPL lodged by various customers of ahmedabad. This friday at morning around 9 am same error had occured so i have made a copmlaint to their CCE Pradeep and the problem was resolved on same day. But on saturday morning again the same problem had occured then i have registerd a complaint immidiately on saturday morning, which was resolved on Monday evening, after i have made several calls to their customer care, and atlast abused their CCEs. The total cost of internet connection i have paid for 9 months is somewhat around Rs.3200, But the calls i have made for complaints had cost me arond Rs1000 to 1500.So why don't you take some action against this fraud and lousy company. Please kindly give me feedback.

My User-ID is: bhargav1987

Password is:201287

so, please take some actions against this company.

yours truly

Bhargav. R.Thakka

Company: GTPL Broadband Service
Country: India

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