Haier air condition
Eluctant to give service under guarranty

Respected Sir,

With due respect it kindly being informed to you that i have purchased an air condition from B T AIRCON, 1-42A, Azadgarh, kolkata 700040 on dated 12.8.2008 Tax Invoice No. BTA/08-09/H-37 Challan No. 482. WBST. REGN NO. 19624470126, VAT REGN NO. 19624470029 .

From last two months we are facing lot of problems and the dealer is reluctant to provide service and concerned is harrasing us by forwarding the case to the service dealer named COOL POINT according to the job card details bearing only phone numbers 033 32414972, 9836705180. The machine has been referred to them for redressal and as per them they have changed the compresser and said they have also refilled the gas on the same unit but when fitment is deing done it noticed that the gas is lacking on the same unit. This process is of dated 8.7.09 thereafter also they are reluctant to take the case as urgent after several telephonic reminders they are skipping the same.

Company: Haier air condition
Country: India

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