Hathway
REGARDING CONNECTION SHIFTING CHARGES

From:-

Firoz U.Kangda

906-Jilani Complex-A,

Nr. Nishat Society, Adajan Patia,

Surat-9. Gujarat.

Date:- 09/08

To,

The Hon’ble

Hathway

Mumbai.

Sub:- Regarding Connection Shifting Charge

Ref:- User Id:- JILLANI906

Respected Sir,

With the above mentioned subject & reference I the undersigned FIROZ U. KANGDA Res. At:- 906-Jilani Complex-A, 9th floor, Nr. Nishat Soc., Adajan Patia, Surat-9.Guj. would like to kindly inform to you that, I am using Anar Online (Now Hathway) Net connection from last two years for my home base daily stock market transaction coz it is my source of income.

Sir, last week, I have shifted my residence at 2nd floor in the same premises, so I have informed at your SURAT office about that., they have replied me that, our connection shifting charge is Rs.1000.00. after many arguments they have agreed @ Rs.600.00

I have some doubts in this regard so I have called at your Delhi Office as on date:- 09/08/08 & talked with Mr. Atul @ Tel. No. 46085601first he told me that, “Ok I have replied within sometime on your Moble No.” After one – two hour waiting period, I have call back to Mr. Atul. Then He replied me that, sorry we can’t register any complaint of Surat Region. You may contact at our Mumbai Office.

So, Sir, Finally I am writing to you in this regard that, sir, after all I have shifted my residence in the same premises, so why I will pay that type of over shifting charges? Coz I have paid Rs. 1900.00 for renewal for six month & now I pay Rs.1000.00 for shifting charges? is it convincible? Sir, It will be better that, please cancel my recent renewal & return back my money.

Sir, please reply me as early as possible coz I could not connect with my on-line stock market from last one week due to connection shifting controversy.

Waiting In your favorable reply & valuable guidance in this regard,

Thanking You

Yours Truly

Firoz U. Kangda

Mob-93765 60200

Note :- Your On-line Complaint & Feedback Form is Out of Order

AS ON DATE 13/08 COMPLAINT NOT RESOLVED

Company: Hathway
Country: India

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