Hathway
Disabled the account when the usage has still not been exceeded as per plan

I have taken a Hathway connection (Account no: 237178) since 21/04/08. The plan 256 Liteway New Quarterly entiteles the user for 1.5 GB of usage per quater. I have renewed my plan on 23/06/08. The company has disabled my account stating that my usage has exceeded the limit. As per the records they have and they have provided. Since 21/04/08 till 23/06/08 the usage is 872.504 MB and from 24/06/08-24/08/08 is 673.468 MB. In both the cases the usage is lower than the actual limit. But current for the calculation purposes they have added all the 5 month usages and disabled my account. This is a complete fraud that they are doing and on complaining they have not responded.

Company: Hathway
Country: India

  <     >