Hathway Hyderabad
Hathway is really cheating the customers

Hi All,

I took Hathway connection with Customer ID - 391922 (Which is the high end package - 1770 /- for Three months) around four months back. After three months i renewed for another three months eventhough the connection speed is very slow. Soon after i renewed for next three months, i had to shift my home to the next apartment. I spoke to the costomer care executive and as per them i sent an email to hydhelpdesk@hathway.net to change my connection. After many days i got a response from hydhelpdesk@hathway.net and it seems i have to another 1000/- for shifting. I felt it was quite unjustifiable and raised a compalint over phone to their callcenter number 040 - 66989898 and also sent many emails to hydhelpdesk@hathway.net. I got autor response and once a cal from Customer Support informing me that they'll shift my connection with free of charge.

It's been 25 days after i raised my first request. I have never seen such kinde of worst costomer support before.

Please be more careful taking Internet connection from Hathway especially if you have business to do with it.

regards,

Tom

Company: Hathway Hyderabad
Country: India

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