Hathway internet broadband service
Shit business
- 12-21-2007
- 88
I was already using internet through GPRS from telecom operators where i was not so happy because of the download speed and my other streaming requirements. I opted for hathway services through their roadside advertisements, one executive happened to visit my place, very courtesouly did the installation. But the twist was, i asked for 512 blast and he forcefully activated me on 256kbps free way unlimited speed without my agreement. Later, when i spoke to customer services and couple of their associates and helpline numbers, they promised to change in a day's time. I was rarely using, very discouragingly used the services for some time. Whenever i used to check the download speed, believe me, its' worse than dial up service.
Days gone, week gone, i am almost approaching my next renewal time. To my greatest shock, on the very 10th day, they choked my services, hooked off, without any intimation and enjoying my investment and they don't even have courtesy to respond to me or respond to my mail or call. hence, all i want to convey the message is don't go by the roadside professionalism like this. Its a shit service. Don't get cheated. And i wouldn't mind sharing.
Company: Hathway internet broadband service
Country: India