HCL
False claims in warranty extension & consumer harrasment

I own a hcl media center pc & 1 years back got a warrant extensn for 2 years... but my experince with company"s customer support service is horrible... i am not able to lock a complain for my faulty mouse for over past 2 months... no one picks the phone & if some one does they don"t respond... and if they do they say systemz down so can"t give you a complain number... last tym the engineer took my hard disk without even there being any fault in it... i had to spend rs 1000 on a set of new mouse n keyboad cause these idiots did"nt respond and i had an office deadline to meet plaese help

Company: HCL
Country: India

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