HCL/LAPTOP
BASE OF KEYPAD GOING DOWN IN OPERATION

Dear sir,

I have purchased a HCL Laptop 2104 from your dealer M/S SPY COMPUTER 9, Salarpuriya Mkt. D.N.Singh Rd. Bhagalpur, Phone-06412402320 on 07Nov.2007.

After few days I found that there is many trouble (manufacturing defect) in hardware like key pad loose, right side of the system open and very low sound in speeker, in touch pad left key not properly working & battery backup is poor. System is working slow also.

I told to dealer regarding these trouble dealer is not taking any interest after sales service.

I am facing dissatisfaction after purchase of your product.

If company is not taking any action I am free to take legal action.

Thanking you,

Brajesh kumar Pandey,

09431090150 & 09801013249

Machine Sr. no.- 8074AX065170

Product Code- AX0L2104

Product Desc. – HCL NOTEBOOK L21 CMP

Warranty Card No. - 10167310

After calling of your Service In charge Bihar Mr. Manjit I went to you Regional Office Patna on dated 1 & 2 Feb no body was available to solve the trouble which I am facing in my system. After making so many calls someone Mr. Deepak told me that today is holyday come again later. I want to ask you a person who is not able to go to your R.O

or who is not able to stay in Patna for a long time how he will repair his system?

Please take it seriously & solve my problem now I am unable to go to your R.O

Company: HCL/LAPTOP
Country: India

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