HD Brilliance Samsung-I8910 HD
DELAY IN DELIVERY OF HANDSET AND POOR SERVICE BY THE SERVICE CENTER IN PUNE

Dear Customer Care Officer,

i had purchased the best mobile called samsung BRILLIANCE... on 7th september.i got lots of good remarks from my friends for this handset, but suddenly the cell started disfunctioning on 14th october.i had given my mobile for repairs to the service center in pune called SHARP TELECOM the same day.the cell was to be delivered to me within 15 days, but yet there is no response.the reason given by the repair officers is that it takes longer time for handsets which are newly launched! if this is the case i dont think any of my friends or relatives will ever opt for any of the samsung devices...

please do the needfull as early as possible so that i can use my handset and regain the position that samsung had before for all my friends and relatives.

my phone details are:

Service center: SHARP TELECOM, shop no.15, shanti complex, narpatgiri chowk, mangalwar peth, pune-411011.

Work order no.:15940

date:14/10/09

model no.:SGH-i8910

SI. No.:R8YS875191W

my contact no.:9373073727

020-40040009

Company: HD Brilliance Samsung-I8910 HD
Country: India

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