HDFC Bank
Fraud use of credit card by unknown person

4 transactions amounting to Rs 40, 000 were done by some unknown person without my knowledge on 16-12-08 (between 12.30 am to 12.40 am). I had lodged complaint regarding this on the same day ie. 16-12-08 at 06.30 am at the customer care center. And also faxed a written complaint (through dispute form) to the credit card division of HDFC Bank (Chennai/Delhi). I had also requested the HDFC Bank to stop the payment of these transactions and asked about product details of these transactions. But bank did not given me any satisfactory information about the transactions and the merchant with whom the transaction were made till today ie. 25-05-09 even after repeated reminders from my side. Kindly look into the issue as it has made my life miserable.

Company: HDFC Bank
Country: India

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