HDFC Bank
Insecurity in ATM

Date, Time & Place of Incident: 28/05, 10:35 AM,

HDFC Bank ATM-East Marred Pally-Secundrabad

I am an account holder of HDFC Bank. Today, I had to withdraw some cash, so I steped into one of it's network ATM at East Marred Pally, secundrabad. But the security guard in the ATM was intentionally popping up through the ATM door and didn't bother to listen to the objections of the customers. I felt very insecured about my confidential information and I left the place without doing the transaction. I have other bank Accounts/ATM cards also, but I never experienced such kind of things...

What is the use of keeping an ATM open by a bank, if customers are not confident/comfortable to use it.

Company: HDFC Bank
Country: India

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