HDFC Bank
Wrong Transaction Charged
- 06-07-2009
- 110
I have been using HDFC bank credit card no 4346 7810 0211 2258 for last 3 years. But this type of Problem never happens. Last month i did a transaction of Rs 782/- to the BSNL Ltd to pay my mobile bill. Once the transaction failed from the Bank due to some connecting problem with the Server. So after sometime i again tried to pay online, the transaction was done on second try.
But it is surprising for me when i received the statement both the transaction was debited in to my account and the bank is asking ti pay both the payments. Also in my statement of BSNL the amount of Rs 782/- was paid only once from the HDFC Bank. So why they are asking for both the transaction.
Please do the needful.
Thanking You
Praneet Vig
Company: HDFC Bank
Country: India