HDFC Bank
VULGAR PHONECALLS FROM COLLECTIONS (CREDIT CARD indispite of the payment being made)
- 07-27-2009
- 336
Dear Sir/Madam.
I, Sumit Kodasi with an HDFC Silver Credit Card woud like to bring to your notice that I'm getting calls from Collections from HDFC Bank Indespite of making the Minimum Payment Required for the month of July. Dated 27th JUly at 1730 There was a call from a lady who claimed she was from HDFC Bank. She was highly rude with My Wife who picked the landline call. She at once started abusing my wife & started talking Nonsense (Called from 01166093311). As the card is on my Name the lady who called said she is calling from the HDFC Bank & She would like to talk to me. I, SUMIT KODASI is also having a saving Account with HDFC has never defaulted against any loan & has been holding the account for the last 7 years..
I must admit that In today it is a mere harrrasment where I being a genuine customer & even making the payments, I get calls from people who ere rude.
Sorry to say that HDFC now hires people who dotn have any ettiquetes & manners to talk with customers
& who harass genuine customers. PLease take the neccesary action against the person who called Me &
I Demand an aplolgy from the Bank's Side or else I have to Escalate the matter to highest level as far as it can go as these people who call dotn even have the correct DATA before they call
Thanks & Regards
(SUMIT KODASI)
Company: HDFC Bank
Country: India