HDFC Bank
Money not dispensed by ATM but debitted

On 11-05 i withdrew money from scetor-14 atm machine that is next to the bank. I first withdrew 20000 from the machine and it gave the money then as i wanted more money i swiped for another 20000 but the machine didnot give the money i thought that may be the machine doesnot has that much cash so i tried another 10000 but the machine didnot give that money either. But later i found out that the money has 30000 that machine didnot give has been debitted from my account. When i made a complaint with the customer care they said that it is a case of clear withdrawl . i insisted them to have a look at there cctv footage they said they donot have a cctv there but later i found out that there is a camera in that atm and i made a complaint to the branch but even they have not taken the note of my complaint seriously. Please note go to nationalisd bank go to any other bank but not people who do not value there customers.

Company: HDFC Bank
Country: India

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