HDFC Bank
Customer Service

I am using Hdfc bank credit from last 15 months. I always paid my bill on time. However last month i was out of mumbai and i was not able to pay bills on time. I allready spoke to customer service department regards to my payment. now when my due date was gone i received a call from collection department regards to the payment. I try to explain them that i allready spoke to customer service that ill be not able to pay my bills this month bcoz i out of mumbai. and trust me he started abusing me. I dont know his name and what he was trying to prove. From that point of time i stop using hdfc credit card and i was not happy with the services what always customer looks for.

I beleive some action should be taken against collection department bcoz they have no rights to abuse us. the final point is they are not the customer we are the customer.

IF HDFC BANK IS ABLE TO READ THIS INFORMATION PLS TRY TO FIND SOME PROFESSIONAL GUYS WHO CAN GIVE BETTER CUSTOMER SERVICE.

Company: HDFC Bank
Country: India

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