HDFC Bank
Stealing Money from Account

I have an account with the bank. I was having a salary account. At the time of opening the account they assured that even I leave the company the account will remain as a salary account. I have left the company 3 yrs before and maintaining less balance in account for 3 yrs. This month without any intimation nor by giving any notice the bank has cut some charges called AQD 827.25 Rs. After talking to customer care I came to know that this is being debited because I didn't have minimum balance in the account. Such a new rule came in existence in one night, They overnight changed by salary account to normal account and demanding to keep minimum balance of 10000 Rs in account. They say that they have send letters on my old address, actually Its a bank's responsibility to inform me and to confirm whether I have received the information. Its totally unfair to my part to bear a loss of the amount. These people do have my email ID and phone number but then also they didn't call and that's why I haven't received any information.

A call came from HDFC bank that they have mailed letters and that ends their responsibility. Thus I have been forced to highlight this to all. I am planning to close the account and will recommend my friends and relatives not to deal with HDFC. This is a kind of stealing money from the account.

Can anybody help me to get this money back.

Company: HDFC Bank
Country: India

  <     >