HDFC Bank
PERSONAL LOAN

I HAD CALLED HDFC PHONEBANKING AND ENQUIRED ABOUT PERSONAL LOANS ON 2 JUL08.

IWAS INTIMATED THAT I WILLBE CONTACTED WITHIN 24 HRS AND I WAS CONTACTED. WHEN I WAS ASKED WHO ARE EMPLOYERS I GAVE THEM MY CUSTOMERID AND TOLD THEM I HAD A SALARIED ACCOUNT WITH THEM.

THE MOMENT I TOLD THEM IAM AN ARMY OFFICER THEY PROMPTLY HUNG UP.

AFTER AN HOUR I CALLED BACK ON THE RECD NO AND THE AGENT WHO ANSWERED THE CALL TOLD ME THAT ITS THE BANKS POLICY THAT THEY DONT GIVE LOANS TO ARMY OFFICERS AND REFUSED TO GIVE ME THE POLICY NO WHEN I ENQUIRED FOR THE SAME AND WAS RUDE ENOUGH TO TELL ME LOG ON AND FILE A COMPLAINT.

I DIDNOT KNOW THAT BEING AN ARMY OFFICER MAKES YOU BLACK LISTED.AND THIS IS THE SERVICE TO SOMEBODY WHO HAS SALARIED ACCOUNT IN THE BANK AND HAS BEEN BANKING WITH THEM SINCE ALMOST FIVE TO SIX YEARS.

Company: HDFC Bank
Country: India

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