HDFC BANK/ CREDIT CARD
UNNECESSARY BILLING AFTER 3 YEARS
- 04-07-2009
- 262
Dear Sir,
I showed my interest in HDFC bank after satisfactory convincing their Executive that the card will be free for life time i.e. there will be no processing fee and no yearly charges, but after one year they produced a statement and asked me to pay Rs. 750/- as yearly charges and they assured that this was the first time charges and the card will be free to for life time.
I paid the amount and done some transaction with the said Card, after one more year they produced another statement for yearly charges and several inetesrt charges along with taxes which was quite a huge amount.
Their local Exceutive asked me for settlement and the amount was settled as Rs. 3990/- along with crushed card. their collecting Exevcutive came to me and collected the card along with settled amount and signed on the statement which I have kept as an evidence that the adjustment has been done. A copy of receipt is still lying with me as an evidence.
Now after three years of long time the HDFC bank is asking (forcing) me to pay an amount of Rs. 12224/-
I asked them to provide the Transactions details along with the receipts duly signed by me against the statements dispatced by me, but they are unable to provide the same, this is one of the biggest fault of HDFC Bank as they are unnecessarily harrasing me by putting my name in CEBEL (the bad debt data) which is creating a problem for me, i am unable to pay such a big (fake) amount, please help in resolving the problem
Thanking you
your's truely
Harpreet Singh Hora
Company: HDFC BANK/ CREDIT CARD
Country: India