HDFC Bank Credit Card
Payment Fiasco

Dear Sir,

I have booked a flight ticket for Knigfisher airlines on 16th may 09 for traveling on 19th may 09 from Blore to Delhi, and when i booked the ticket using my HDFC credit card it was accepted and i received payment itinerary and PNR number from the airline. When the person reached the airport to board the flight the airline told the person that the bank has declined the payment later.

Please help me sir as no information was sent by the Bank that payment has been declined and the person had to spent another 2000 rupees to book the ticket on the spot which is very costly. The bank had not at all informed me about any payment declines. No mail and No sms or call from Bank. The customer Service is telling me that please call after every transaction and confirm about the transaction which is insane.

Need your Help on this sir as these banks take everything very lightly and have no concern for the inconvenience due to their negligence.

Regards

Varun Seth

Company: HDFC Bank Credit Card
Country: India

  <     >