HDFC BANK/ CREDIT CARD
LOST OF CREDIT CARD

Dear Sir/Madam,

I want to bring it to your kind notice that my Credit Card no 5176521005671062- Master Card Gold had been lost on 14/10/08 of which I came to know on 15/10/08 while making payment of purchasing done by me at Vishal Mega Mart at Patna. After checking properly my wallet, I came to know that I had lost my Credit Card and immediately I have called at Customer care no 18004254332 & got my card blocked. But at the same time customer care executive confirmed me that my Credit has been debited by Rs of (4600 12595) i.e. 17195.

in this regard, i have lodged a FIR and sent a Charge Dispute form to HDFC bank.

what option are now available to me conserdering the point that without verifying my signature Merchant has done transaction to an unknown culphrit. liability to pay the same is on my account now.

pl advice

regards

Sumit Sharma

Company: HDFC BANK/ CREDIT CARD
Country: India

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