HDFC Bank/ Debit Card Dispute
Money lose through ATM transaction

To

The Branch Manager

HDFC Bank,

2nd floor, Titanic Bldg, 26 A, Narayan Preoperies,

Chandivili, Andheri-East, Mumbai-400 072

Dear Sir,

I am an A/c holder (A/C No. of HDFC Bank, R.T. Nagar.

I made a money transaction through ICCI ATM centre, Kottayam, using HDFC Debit Card, on 17th Oct. 2007. I withdrawed Rs. 5000/-.Since the system got stucked, the cash not dispensed in the ATM but I was billed for the amount. As HDFC customer care says, I filed a complaint to the nearest HDFC Bank, that is, Kottayam Branch, in ten minutes time.

After that, I provided the card holder dispute form and all the details several times to all concerned people. But even after three months, I didn’t receive my money back, even though ICICI Bank claimed the money back. The charge back section of debit card disputes has not even replied to my mails also.

Following are the the email ids of all the concerned persons, i have tried to work on it.

directbanking.query@hdfcbank.com

Debitcard. Disputes@in.hdfcbank.com

Rajesh. Paul@hdfcbank.com

I look forward to a speedy action from your part.

regards

Rini Antony

Resource Mobilization Officer

SVARAJ, Bangalore

91 80 23347504

Company: HDFC Bank/ Debit Card Dispute
Country: India

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