HDFC BANK LTD - CREDIT CARD DIV
MISAPPROPRIATION OF CREDIT CARD NO 4346771000474487

Please note that on 06.04.2007 my card was misappropriated for Rs 20, 000.00 and on 05.05.2007 my card was blocked on my intimation through telephone.

The fact that is not mentioned here is that on the very same date i.e. on 05.05.2007 I requested the phonebanking officer to produce the signed charge slip which he committed will be forwarded to me in due course. There after nothing came to me, I only got threatning calls from their collection dept for payment of this amount.

Now BANK is saying " owing to non-receipt of any written communication from you within the stipulated time frame, we would be unable to liaise with the member bank as there are certain time frames within which the member banks would be able to provide us the details or copy of the charge slips".

As is evident from 06.04.2007 (dt of transaction) to 05.05.2007 (date of intimation by me to the bank) only 27 days have elapsed.

This is I believe a rational time since till such time I donot get the statement I am not able to know what transactions have come through in my statement.

This is totally contradictory.

My feeling is that the bank employees have misappropriated the money.

Request you to please consider this case as I have been really taken for a ride by the HDFC BANK's CREDIT CARD DEPARTMENT.

Company: HDFC BANK LTD - CREDIT CARD DIV
Country: India

  <     >