HDFC
Credit card

I have a credit crd with HDFC. There was some online transactions in my statement which I disputed. I was told to make the payment as useing the available credit was very important to me at that point of time. But I did send in written documentation for disputing the charges. Till date the charges have not been disputed and infact my card have gone to charge off since I had no other option but to stop paying on the card. I received "N" number of pathetic and harrasing collection calls from the bank which was not atall welcomed and every time I had to and did explain the situation but nothing happened. I did go to the bank to get it resolved but all they did was take a minimum payment to met there target and then mentioned that the max that they can do is go for a settlemet. This is not acceptable. They also threten me with legal action. I am at lost and really do not knw what to do. Please help.

Company: HDFC
Country: India

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