HDFC
Customer care not responding

I am very much upset to say that from the last fortnite I am sending mails to customer care and the possible addresse but noone is responding. It is so surprising from a person like me who got homeloan and car loan together. It shows how the company cares for their customers. In fact they bother for their future customer and not for their existingones as they are already in their fold/mercy.

How one can rely on company's sweet coated announcement based on customer satisfaction level.

I would like to bring attention of company's any individual who is reading this mail even to the top level executive if they mean service then please understand my problem and mail me directly as their junior staff are hopeless in customer care since neither they communicate the fact to the concern managers nor they respond back to their customer just to manupulate their customer satisfaction level graph/percentage.

Hope utilization of this platform may help me and will open the eyes of the company.

P.ADHIKARY

Company: HDFC
Country: India

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