HDFC
Rude & impolite behavior (HDFC Bank Representative)

Today (29th May) I got a verification call from a representative of HDFC Bank (Name: Sandhya, Phone No.: 01145510627), she was verifying the details of any person, I don’t remember the name exactly, but the way she was talking, and they way she was behaving, I really got frustrated and felt irritated, on the top of that, when I asked her to tell the real purpose of this call, she started laughing at me, and said, sir, why are you yelling, just confirm these details and put your phone down (I’ve all this conversation recorded in my mobile phone). I was just wondering, how can she talk like this?

This kind of calls are made at any time of work which is disturbing and time consuming and deviate me from my work. This is definitely affecting my working. The mental torture caused by that call is severe and disturbing me constantly.

Now please advice, what should I do?

Company: HDFC
Country: India

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