HDFC Credit Card
Collections Calls and misbehaviou

Hi,

My name is Loveleen Bansal.

I hold a credit card with ur bank (Card Number:- 4050282001391098)

I never made any transaction using this card.

I only made one transaction which is with Globus for Rs 5000 in Mumbai.

I am gtting lots of collectin calls stating that i have not made any payments from past 2 months, i am not making payments as i have not made these transctions.

Collection dept ladies were very rude and using abusive language as they want me to pay.

I told them that i have already written so any complaints as i have not made these transactions..but they are not ready to listen to me.

I have tried expliang them lots and lots of time but no body is ready to help.

I have also called Customer service as wellas written mails to HDFC to raise a dispute in regards to the transaction but no response from their side.

Please look into the matter as you people SHOUT ON YOUR CUSTOMERS AND USE ABSUVIE LANGAUGAE BUT NOT READY TO LISTEN TO YOUR CUSTOMERS.

Please call me on 9999980863..i will not pay as i have not made these trasnctions.

Collections ladies told me that they will be issuing notice towards me..

HIGHLY DISAPPOINTED WITH HDFC BANK... people are very rude and don't know how to handle their customers.

Regards

Loveleen

Company: HDFC Credit Card
Country: India

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