HDFC Credit Card
Wrong charges

Hello sir,

I have taken hdfc credit card before around 1 year, i was using is also, but once a time i forgot to deposit the money, I asked hdfc customer service center and asked very gently that I havent deposited last payment please let me know the exact amount of money I need to pay to come out from it including late charges.

The lady from the customer care has told me to submit 650 I have deposited same on the next day. Then also in the next statement I found some late charges.

So in short they were asking me for the late chareges twice.

I called them once again and they told that i have to pay this charges anyhow.

even I have asked them for settement amount, but they are not ready to hear anything.

I havent paid any statement after this incident, now the last statement indicate that hdfc has sent my details to RBI as a defaulter.

What should I do in this type of problem.

Please let me know.

Company: HDFC Credit Card
Country: India

  <     >