HDFC Credit Card
Fraudulent claim

I have filed the complaint mentioned below which explains the case:

Dear Mr. Giridhar

I was shocked to receive a letter from your credit card division for the Card no. 4346771006972443 which shows an outstanding amount of Rs. 12622.72.

I would like to remind the HDFC Bank authorities that it was your salespersons who walked into our government institution and after a lot of pleading they got savings bank accounts (salary accounts) cases prepared and opened for our staff which none of us availed. None of us deposited any money into these accounts as our salary accounts were already active with SBI. This was explained to your salespersons but they were bent upon just achieving their sales target. The savings account opened in my name was # 3411050002230.

Along with this they also pushed credit cards on a few of our officers. As I already had a Gold Credit card from another company, I was reluctant to get another but the salesperson pressurized the whole staff and some of us got the cards made to satisfy the poor guys. I just made a single transaction on that card and surrendered the card after paying the dues as well following the prescribed format of cutting the card and dropping it in the HDFC ATM drop box along with the due amount. There were a few hiccups after which your helpline on the phone informed me that my account was settled and the card was no longer valid as it had been returned along with the payment.

NOW, FOUR YEARS LATER YOU SEND ME A LETTER CLAIMING THE ABOVE AMOUNT AND THREATENING LEGAL ACTION. THIS IS HIGHLY OBJECTIONABLE, ESPECIALLY THE PARA IN THE LETTER THAT YOU HAVE SHARED MY PRIVATE INFORMATION WITH OTHER BANKS AND INSTITUTIONS.

IF YOU DO NOT CORRECT THE SITUATION, IT IS I WHO WILL SUE YOUR BANK FOR LIBEL AND DAMAGE TO MY REPUTATION.

Company: HDFC Credit Card
Country: India

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