HDFC Credit Card
HDFC customer harrasment

Dear Sir,

I was working for Coca-Cola India in Gurgoan. One day the DSA has approched to most of the my collegues in our company and offered HDFC credit card including me. I accepted to fill the form and take a card only to please the guy becuase he has expressed his condition and was told his salary is linked to the cards he can generate. In principle I was not intrested as by then I was already holding citibank and ICICI card and was happy with service. Within a month I received the card along with the PIN etc. I have just put the card in cold storage witout using as my intention was also not to use. After a year or so I have migrated to Hyderabad and do not remember exactly where the card has been thrown. One fine day in the year 2004 I received a phone call from the legal cell of HDFC saying that I have withdrawn a cash of Rs 5000/- for which I expressed my innocence on the transaction but however I was told that after the card was accepted by me it was as per the legal agreement I am bound to pay the amount. There was heated arugument and also harrasment to my aged old mother calling her during odd hours. To get rigged of the calls I paid RS 6000/- in HDFC Begumpet branch against my credit card account. This amount has been paid on confirmation that this matter will be setteled.

After 2 years again I received a letter from one of the HDFC legal partner saying the amount is due. I have given a reply and also mentione dI will go to RBI and HDFC odanmbus cell. There was no response after the my reply.

Today again I received a call from number 91 011 43161520 and the guy on the line started warning me legal consequences if I do not pay Rs 6700/-. I am surprised is this the modus opernadi by HDFC to harras the common man like me. Today I do not remember the card / account number also to revert to the bank. Apart from the above I have good credit ratting in the financial sector.

Is any body there who can help me please.

Company: HDFC Credit Card
Country: India

  <     >