HDFC Credit Card
False transaction finance charges and late fee

Last year in march 08 there were some unknown amount /transaction appeared on my monthly statement, for which i asked the proof of voucher and HDFC reversed those transaction as they were not having any proof. Then they reissued me a new card wihout asking me and charged me for that in next statement which i never paid.

Then after six month the same charges again appeared on my monthly stetment without any preinformation to me. when i asked agin for proof they dint provided the proof and concontinued to charge the finance charges. which was really a shock to me. they neither proided me the proof. HDFC customer service is very irresponsible they do not handle the cases in a professional manner they never care whats customers frustation but they just use the words which have been tought to them. i called them lot of time that the charges are incorrect and provide me the proof then i can pay but they were just deaf to listen / understand my request .i was just asking for proof and never got the same Then after 5 months i asked them to block my card. and till today they are continuing to charging me the finance charges late fee every month they send the statement even after the card is fully blocked. Kindly help me for this

Company: HDFC Credit Card
Country: India

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