HDFC Credit Card
CIBIL default

Credit Card No.4346 7710 0085 0348

I have settled my Credit Card with waiver and again paid all waiver as per the following dates:

1. Settlement letter issued on 18/10 and I have paid the same as per the settlement letter

2. Paid all dues on 16/04

Please find below the facts behind this:

1.One of their representative approached me in october and offered the settlement with some waiver, based on that I have paid the same. But they have listed my name in the CIBIL as defaulter.

2. I have approached them in February and send a lot of mails they are not responded, finally they wants me to pay the waiver interest late payment overdue, etc.etc to the tune of Rs.36, 000/- and cleverly they have not given any written instructions, they informed over phone only and confirmed to remove the name within 7 days from the date of credit.

3. I had no option, because I was tremendous financial crunch, I have paid the same on 16/04 and mailed them the scan copy on same day and made of lot of calls to their collection centre & customer service, but no response from them.

5. Finally, after lot reminders they have issued the No due letter on 25/04/08 and confirmed me that my name would be removed from CIBIL within 15 days. But so far it was happened

6. After several mails & calls to the customer service, today I have received a mail from them stating that I need to wait another 60 days for this regard.

Please suggest What I am going to do next, shall I file a complain with proofs I have and claim for the compensation.

Thanks & Regards

Muralikrishnan B

Company: HDFC Credit Card
Country: India

  <     >