HDFC India
Rude behaviour on personal loan re-payment

Hi This is Vishnu and I have HDFC salary account and I am maintaining it for past 2 years.

I have taken personal loan 7/8 months back and I am regularly paying the EMI except on the month of Feb'09.

Since I missed to submit my tax proofs in my company so most of my salary was cut in Jan salary.

So I was un-able to pay my Feb EMI and I got almost 6/7 calls from HDFC bank executive persons and they are thretning me for the payment.

I called the Customer Care and they said I can pay this EMI on next month ie Mar'09 with includes of late fees and checque bounce charges.

And today it was 26.02.09 and I am saying I will pay it on 02.03.09, but still this representative was not accepting and he is saying he will

come at my residence at 10PM or 6AM and I really felt very bad on this and it really hurt me.

I am thinking of complaint to RBI and also now I am planning to change my Salary A/c to Citibank or ING Vysa Bank.

Before I thought I will check with you and then decide on it.

I will wait for your response.

Regards,

Vishnu

Company: HDFC India
Country: India

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