Hdfc ltd/homeloan
Its unsafe to give postdated cheques to hdfc ltd

This is in reference to the unsatisfactory and unprofessional services provided to me by HDFC Ltd. wherein my credibility & track record has been hampered/challenged during one of the EMI settlements.

I would like to bring to your notice that my As I was having a credit balance of approx. INR 800 in my loan account with HDFC Ltd., I wanted to square up this credit balance in the EMI which I was to pay in the month of June. As suggested by one of the Relationship Managers of HDFC Ltd., I had issued a new cheque i.e. ICICI Bank in place of the previously submitted cheque for the month of June. I had issued this new cheque much prior to the due date (to HDFC branch, Bhilai, CG). On the receipt of the cheque the Relationship Manager also gave a telephonic confirmation on June 22 and I asked him to do the needful.

On Juy 01 I was shocked to see a debit balance in my account worth INR 386.00 due to the dishonour of cheque. I immedeatly called up the ICICI customer service to take an update of this debit balance. Then I came to know that HDFC has placed two cheques towards settling the EMI for the month of June, without my knowledge and out of the two cheques, one got dishonoured due to insufficiency of funds. Please let me understand why a customer has to bear an additional cost for no fault of his. As a financial institution Hdfc charges us interest/ fine if a customer fails to pay emi in time why not a customer ask Hdfc ltd to pay us a compensation for the harrasment a customer undergo to resolve the issue.

Company: Hdfc ltd/homeloan
Country: India

  <     >