HDFC PLATINUM Credit CARD
Customer Care executive improper Behvaiour lead to cancellation of HDFC Bank Platinum Credit Card

Hi

I believe I should put these reasons in a document and sent it across to the bank so that the bank is aware of such misbehavior from the customer care department Mumbai and in future the same doesn’t happen to any other customers. May be the bank won’t take these things into consideration even then worth taking a look at the following point.

Customer care person from the HDFC main banking branch from Mumbai had called me up on 17-jan and informed that the bank doesn’t want to have the bearer of the card XXXXXX as a valid customer of HDFC bank due to a cheque dishonor that got happened in the month of the Jan which was acceptable. Am not displaying the Credit Card number due to security reasons.

The cheque dishonor which happened was the responsibility of the customer, in spite of informing the Customer care that the dues will be cleared via another cheque she whom I spoke to was of the intention that the bank dint wanted me as a customer anymore. Hence I have closed all the dues on my card that were due on the Card.

Thanks

HDFC Card holde

Company: HDFC PLATINUM Credit CARD
Country: India

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