Hero Honda
Engine warranty not coverd if i am not used Honda 40 which sells by Hero Honda

Hello Sir,

I am Ujjwal Das purchased a Hero Honda Hunk Special Edition from Vinline Engineering Pvt Ltd in Kolkata on 1st May.

My Bike Engine No is KC13EC9GC03483.

My Bike Chassis No is MBLKC13EC9GC03640.

Now when I went to 30th May to Vinline authorize service center for first service (613 KM runs). They told me to purchase Honda 40 engine oil. But I carry ELF MOTO 4 FUEL ECO 10W30 engine oil. Then they serviced it but Service Person written beside of 1st free service page that 40 not used.

Now When I went to 19th September again to Vinline authorize service center for second service (2278 KM runs). Agin they insisted me to purchase Honda 40 engine oil. But again I carry ELF MOTO 4 FUEL ECO 10W30 engine oil. Then they serviced it but Service Person written beside of 2nd free service page that Warranty of 3 years shall not applied.

My question is that I have to purchase Honda 40 engine oil for free servicing time. Otherwise My warranty would be removed? I cannot purchase same grade engine oil from outside and then used it to my bike

Please Let me know.

Thanks

Ujjwal Das

91 9830144585

Company: Hero Honda
Country: India

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