Hero honda cbz extreme
Fault in parts in new bike and poor servicing by service centre

Miscellaneous

Dear Sir,

Myself Krishna Kant has bought one CBZ Extreme from Shiv Automobiles Add:- G-1/a, Kalkaji (Main Road) New Delhi-110019. Phone:-011-26443312, 011-65339826. Mobile:-9810486807, 9818017860. Bike's registration no. is DL3SBJ0573, Reg. Dt:- 14/01. When i bought this bike i got a problem in stand as it goes forward and i was unable to move the bike. I make complain to service centre they changed it. Again i got problem in hand grip it comes out while wet. They were not ready to change it but they changed after i asked them to give me in written that they do not have the grip. Two screw from silencer slipped down. They put screw but charged. Now again i am getting grip problem. One screw of foot rest on silencer dropped. I can'nt understand how they are doing service. In my first service they chargsd me for engine oil but didn't change it. In my third service they were again going to put open engine oil. But i told them not put the same. The name of this poor service centre is Auto Needs situated in Patparganj industrial Area New Delhi.

Now they are not washing bikes. they don't have even any alternate of it.

So, I request you to kindly look into the matter.

With Regards

Krishna Kant

09873443259

09873829090


Company: Hero honda cbz extreme
Country: India
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