HERO HONDA PASSION PLUS ALLOY
NOT SATISFIED

Dear Sir,

Sub: Complaint about the Hero Honda Passion plus Alloy.

Ref: Vehicle No: TN 22 BA 4276

I wish to bring to your kind attention the problems, mental pressure and expenses

I faced only because of the bike I have purchased from you.

I wish to explain briefly about the incidents happened:

I have purchased this vehicle on 13th February through your dealer Sri Srinivasa Automobiles, Chromepet, Chennai – 600 047.

When I started driving this vehicle I faced the following problems:

1. Fork bend

2. Struck in the engine

3. Gear shifting problem

4. Engine Noise

5. No pick up

6. No mileage.

So I gave vehicle for service at 500km as on now the vehicle reached 2900 km, during this period I gave the vehicle for service 5 times. Every time they are changing the parts in warranty. The detail list is enclosed. If we are buying the second hand vehicle also we will not be facing the problems like this.

Regarding this problem I have spoken to Mr. Amarnath of Hero Honda Motors, Zonal office Chennai (PH: 28111600 / 28114855). He asked me to meet Mr. Sridhar Rao in the dealers place and they said they will check the bike and rectify all the problems. Again I am facing the same problems. In the last service also they have changed the two parts.

I want to know whether I have purchased the new vehicle? Or I am cheated with rejected one.

I am enclosing all the papers for your consideration, kindly replace my bike with new one, if not I will move this problem to Consumer Court and also inform the press.

Kindly take necessary action to resolve this problem at the earliest.

Thanking you,

Yours truly,

K. RAVI KUMAR

Company: HERO HONDA PASSION PLUS ALLOY
Country: India

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