Hero Honda Show room Sehagal Chinchwad telco road
About poor customer service

Sir

I was going to Buy hero honda passion, at last thirsday 20 aug from sehagal automotives pvt ltd located at chinchwad telco road . at that time there was cusomer helpline Mr XYZs tell me some information about some formalitie of documents at that time. i booked passion pro by paying 5000 RS. At that time, she was told me that bike will got U on monday or thirsday and u pay maximum amount as you can pay so u will gate bike soon.

next day i pay 30000 RS, to showroom . but from that day no reply from that lasy woman and show room about my vehicle. so i call Them on 25 aug . that time there coligue recieved my call and told me that bikes are comes u can take bike by paying all remaining mony.

I go to show room and asking about bike thak time that lady shows some bikes, i had asking her i want bike which has tyre having MRF that time that lady told that .i will not give u bike that having tyre MRF .now i go to there PDI person Mr ABC person bite me that I am not Tyre wala Anna to give U Chenging tyre from other to MRF.And told U want to take bike then take Otherwise go to the home.

I scared .i told him, i know that i have need of bike u dont care of customer like me.he shout me and told that do what u want . i know that u have need of bike but i don, t.

my friends told me that dont mind of him u just take the bike and leave it off. now i had pay remaining mony and submitted documents.

that time i had see that lasy women she was joking with there couligue by showing finger towards me . now i go to take bike from there hall, my friends want to testride af bike that time lady told that our person had alrady taken testride of bike u will not got tasteride .take your bike to home after 1 to 2 hrs and go to testride . i was smile that she was doesnt give me tastride of bike that i had buy paying all mony.

if any action can be take on that people please take .and give some comments please

Company: Hero Honda Show room Sehagal Chinchwad telco road
Country: India

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