HERO HONDA / SPLENDOR M/CYCLE
POOR SERVICE - UNTRAINED WORKERS

MY BIKE WAS REGULARLY SERVICED BY THEIR AUTHORISED DEALER / SERVICE CENTRE AT BEHALA CHOWRASTA, M/S SUBIR UDYOG. LAST YEAR, BIKE WAS GIVEN TO THEM FOR A COMPLAINT OF UNUSUAL SOUND. THEY CHANGED A PORTION BEHIND THE MOTOR OIL TANK (SIDE OF CLUTCH PLAT/GEAR) AND SIMPLY CHARGED ME RS. 5200/-. I UNDERSTOOD THAT THIS PARTICULAR PART COST ONLY RS. 1200/-. THERE AFTER ALSO I WAS NOT SATISFIED WITH THE PERFORMANCE OF THE BIKE AND I HAVE BEEN FREQUENTLY TAKING MY BIKE TO THEM. THEY KEEP DOING SOMETHING AND KEEP CHARGING, BUT NEVER THE BIKE WAS IN A SATISFYING CONDITION. WITHIN THE FIRST MANDATORY SERIVCE, IT WAS EVEN OBSERVED THAT THE BIKE WAS SUPPLIED WITH RUSTED FORK. THE SERVICE CENTRE WASHED THEIR RESPONSIBILITY TELLING THAT IT SHOULD HAVE NOTED BY THE BUYER DURING PRE-RIDE INSPECTION!! WHO IS BELL THIS ORGANISATION???

Company: HERO HONDA / SPLENDOR M/CYCLE
Country: India

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